At Royal Rent A Car & Tours, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we Collect

We may collect personal information that you voluntarily provide when:

• Booking a vehicle
• Contacting us via forms or email
• Signing up for newsletters or promotions

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. This may include:

• Full name
• Email address
• Phone number
• Driver’s license details
• Payment information (processed securely via third-party providers)
• Pickup and drop-off locations
• Etc…

How we use your Information

We use the information we collect to:

• Process bookings and payments
• Communicate with you about your reservation
• Provide customer support
• Improve website performance and user experience
• Send promotional offers (only with your consent)
• Comply with legal or regulatory obligations

Sharing of Information 

We do not sell or rent your personal data to third parties. However, we may share information with:

• Payment processors (for secure transactions)
• Government authorities (if required by law)
• Service partners (for vehicle delivery or roadside support)

Data Security

We use industry-standard security measures to protect your data, including:

• SSL encryption
• Secure servers and firewalls
• Access controls for sensitive information

However, no method of transmission over the Internet is 100% secure. We do our best to protect your personal data but cannot guarantee absolute security.

Log Files

Royal Rent A Car & Tours follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies & Tracking Technologies

Our site uses cookies to:

• Understand user behavior
• Improve website performance
• Remember your preferences

CDPR Data Protection Rights

We would like to make sure; you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal data. Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Royal Rent A Car & Tours does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to this Privacy Policy

We may update our Privacy Policy time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.